--- title: Global Sync Meetup NYC — 17 Sep 2026 | Rocket Fuel Factory description: One room. One track. Nine sessions. Zero pitches. Global Sync Meetup NYC, September 17 2026, Hell's Kitchen. Free to attend. --- [![Rocket Fuel Factory](https://globalsync.therocketfuelfactory.com/hs-fs/hubfs/ROCKET%20FUEL%20FACTORY.png?width=36&height=36&name=ROCKET%20FUEL%20FACTORY.png) Rocket Fuel Factory](https://globalsync.therocketfuelfactory.com/rff-global-sync-nyc-2026#top) [Agenda](https://globalsync.therocketfuelfactory.com/rff-global-sync-nyc-2026#agenda) [Speakers](https://globalsync.therocketfuelfactory.com/rff-global-sync-nyc-2026#speakers) [Sponsors](https://globalsync.therocketfuelfactory.com/rff-global-sync-nyc-2026#sponsors) [Communities](https://globalsync.therocketfuelfactory.com/rff-global-sync-nyc-2026#communities) [Venue](https://globalsync.therocketfuelfactory.com/rff-global-sync-nyc-2026#venue) [FAQ](https://globalsync.therocketfuelfactory.com/rff-global-sync-nyc-2026#faq) Thu 17 Sep 2026 · NYC [Save your seat](https://globalsync.therocketfuelfactory.com/rff-global-sync-nyc-2026#register) Global Sync Meetup · New York City # One room. One track. Zero pitches. The people who actually run the stack, working through what actually breaks. Eight hours, nine sessions, and a room full of operators in Midtown Manhattan. When Thursday, 17 September 2026Doors 9:00am · Reception to 7:00pm Where 159 W 25th StChelsea, New York, NY 10001 Cost Free to attendLunch and reception included [Save your seat](https://globalsync.therocketfuelfactory.com/rff-global-sync-nyc-2026#register) [See the full run of show](https://globalsync.therocketfuelfactory.com/rff-global-sync-nyc-2026#agenda) ## Save your seat The room has a hard cap and seats are first-come, first-served. You will get a confirmation, a calendar invite, and a short what-to-expect note. No cost, no pitch decks, no badge scanning at the door. **Hard cap:** one track means one room. When it fills, registration closes. Convened by Rocket Fuel Factory with - Lenovo - Intel - Microsoft ## Not another vendor-led day Rocket Fuel Factory pulls the channel into one room for practical sessions run by people who do the work. Morning is hands-on technical. Afternoon is running the business. Nothing on stage is a product pitch. 8 Hours, one track 9 Sessions, no overlap 6 Working roundtables 0 Vendor pitches ### SME-led learning Sessions demonstrated live in native tooling by practitioners, not by a slide deck. ### Working roundtables Six tables on people, margin, delivery, founder bottleneck, and legal exposure. ### Connections that last Lunch and a two-hour reception built for conversations that outlive the badge. Run of show ## The full day, start to finish One track, no parallel sessions, so nobody has to choose. Full day Morning · Technical Afternoon · Business Morning · Technical 9:00 ### Registration and coffee Doors open, badges out, coffee on. Ease in, meet the room, and settle before the first session opens the day. 9:309:35 ### Welcome and Housekeeping Kicking off the day and some light housekeeping notes before we dive in. JD Dawn Sizer, Dave Sizer, and Henry Timm, Rocket Fuel Factory 9:3510:45 ### Technical deep dive: security-relevant Microsoft 365 settings The settings that are not enabled by default, demonstrated live in Intune, Entra, and the M365 admin surfaces. Hands-on throughout, focused on device security and data protection, closing with applying these settings at scale across multiple tenants. JD John Duprey, CyberDrain 10:4511:00 ### Break Quick reset between deep dives. Coffee, water, and a chance to compare notes with the person next to you. 11:0011:45 ### From technical to business: translating tech to outcome How a technical change becomes a business requirement a client actually understands. The translation layer between how and why. AC Ashley Cooper, CyberDrain DB Dustin Bolander, CyberDrain JD John Duprey, CyberDrain DS David Sizer, The Rocket Fuel Factory 11:4512:45 ### Lunch, included Full lunch on site, no separate ticket. Built for real conversations between operators, vendors, and speakers before the afternoon starts. Afternoon · Business 12:451:00 ### Welcome and Lenovo feature A short look at what is new from Lenovo. AE Arsalan Eizadirar, Lenovo HT Henry Timm, Rocket Fuel Factory 1:001:15 ### The 5 things that break in MSPs A fast tour of the five failure modes that quietly cap every growing MSP: people, margin, delivery, the founder, and legal exposure. Framing for everything that follows. HT Henry Timm, Rocket Fuel Factory 1:151:45 ### The two that break first: people and margin Why hiring and pricing take down MSPs long before technology does, and the operating habits that keep both from silently eroding as headcount grows. DS Dawn Sizer DS Dave Sizer, Rocket Fuel Factory 1:452:15 ### Doing more without adding bodies Practical automation patterns that let a service team absorb more clients and more work without the usual jump in headcount, ticket queues, or burnout. TF Tim Fournet, Rewst 2:152:30 ### Break Short reset before the fireside. Grab water, stretch, and swap thoughts on the morning sessions with the room. 2:303:15 ### Fireside chat: scaling without losing you An honest conversation between two operators who have grown mature MSPs about how to scale the business without scaling the founder into the ground. EB Erik Boles, Vosa AB Atul Bhagat, BASE Solutions 3:154:00 ### Contracts are infrastructure Why your MSA, SOWs, and AUP are load-bearing systems, not paperwork. What actually protects an MSP when things go wrong, and the clauses to fix before they matter. BG Bradley Gross, Law Office of Bradley Gross, P.A. 4:004:15 ### Break Last reset before roundtables. Refill, regroup, and pick which table you want to work at. 4:154:45 ### Working roundtables Six small-group tables where attendees pick a topic, work through a real problem, and leave with next steps instead of notes. Not a panel, not a Q&A. - People and accountability - Margin and financial control - Delivery and automation - The founder as bottleneck - Legal and contractual exposure - Overflow DS Dawn Sizer, Rocket Fuel Factory 4:455:00 ### Report outs and wrap up One takeaway from each roundtable, then a short close on what to actually try in the next 30 days before the reception opens. HT Henry Timm, Rocket Fuel Factory 5:006:45 ### Reception and vendor showcase Food, drinks, and the part of the day where the real conversations happen. On the mic ## Practitioners, not keynote acts ### John Duprey Senior Developer, CyberDrain Core developer on CIPP and the IntuneForMSPs initiative, turning multi-tenant M365 security into something MSPs can actually operate at scale. [LinkedIn](https://www.linkedin.com/in/john-duprey) ### Ashley Cooper COO, CyberDrain · VP of Community, Rewst Fifteen-plus years in the IT channel turning operational chaos into scalable systems. Long-time admin in MSPGeek and CyberDrain, and a builder of AI-driven MSP workflows. [LinkedIn](https://www.linkedin.com/in/adelnet) ### Dustin Bolander Partnerships, CyberDrain · Founder, Beltex Insurance MSP owner turned cyber-insurance operator. Spent years translating what actually breaks in an MSP into policies, contracts, and business decisions clients understand. [LinkedIn](https://www.linkedin.com/in/dbolander) ### Henry Timm CEO, Phantom Technology Solutions · Co-Founder, Rocket Fuel Factory Two decades on the front lines of MSP delivery and cybersecurity. GTIA Cybersecurity Executive Council Vice Chair and community connector across the channel. [LinkedIn](https://www.linkedin.com/in/henrytimm) ### Dawn Sizer CEO, 3rd Element Consulting · Co-Founder, Rocket Fuel Factory Longtime MSP owner-operator with hard-won lessons on how people and margin quietly break a growing service business before anything technical does. [LinkedIn](https://www.linkedin.com/in/dawn-sizer) ### Dave Sizer COO, 3rd Element Consulting · Co-Founder, Rocket Fuel Factory Operator who has rebuilt more MSPs than most people have visited. Focused on financial control, delivery discipline, and getting founders out of the bottleneck seat. [LinkedIn](https://www.linkedin.com/in/david-sizer) ### Tim Fournet Automation Evangelist, Rewst Twenty-plus years in IT and cybersecurity, former CISO, and the founding leader of Rewst's Robotic Operations Center. Practical automation for MSPs that need to do more without adding bodies. [LinkedIn](https://www.linkedin.com/in/tfournet) ### Erik Boles Founder, Vosa Marketer and storyteller who has spent his career pulling MSPs out of the sea of sameness. Focused on positioning, brand, and the human side of scaling a services business. [LinkedIn](https://www.linkedin.com/in/erikboles) ### Atul Bhagat President and CEO, BASE Solutions Runs a mature MSP serving law firms and professional services out of the DC metro. Vocal advocate for community-driven security standards and holding the channel accountable. [LinkedIn](https://www.linkedin.com/in/abhagat) ### Bradley Gross Founder and President, Law Office of Bradley Gross, P.A. One of the leading legal voices in the MSP channel. Adjunct Professor for Corporate Cybersecurity Practices and a fixture on the MSP stage for how contracts actually protect your business. [LinkedIn](https://www.linkedin.com/in/bradleygross) ### Arsalan Eizadirad Worldwide MSP Strategy Manager, Lenovo Leads Lenovo's global MSP program and the Lenovo 360 for MSP journey. Long-time channel operator focused on the tools MSPs actually need to grow. [LinkedIn](https://www.linkedin.com/in/arsalaneizadirad) Made possible by ## Sponsors and co-sponsors Vendor partners who fund the room, the food, and the reception so attendance stays free and content stays independent. [![Lenovo](https://globalsync.therocketfuelfactory.com/hubfs/Branding_lenovo-logo_lenovologoposred_low_res.png)](https://www.lenovo.com/us/en/servers-storage/solutions/managed-service-providers/) Co-sponsors [![Intel](https://globalsync.therocketfuelfactory.com/hubfs/nyc-globalsync/intel.svg)](https://www.intel.com) [![Microsoft](https://globalsync.therocketfuelfactory.com/hubfs/microsoft%20logo.png)](https://www.microsoft.com) [![Rewst](https://globalsync.therocketfuelfactory.com/hubfs/nyc-globalsync/rewst.svg)](https://www.rewst.io) [![CyberDrain](https://globalsync.therocketfuelfactory.com/hubfs/Imported%20sitepage%20images/logo.png)](https://cyberdrain.com) [![Vosa](https://globalsync.therocketfuelfactory.com/hubfs/nyc-globalsync/vosa.png)](https://vosa.co) [![Auvik](https://globalsync.therocketfuelfactory.com/hubfs/Imported%20sitepage%20images/auvik-logo.png)](https://www.auvik.com) [![HENNGE](https://globalsync.therocketfuelfactory.com/hubfs/nyc-globalsync/hennge.svg)](https://hennge.com) [![Empath](https://globalsync.therocketfuelfactory.com/hubfs/nyc-globalsync/empath.svg)](https://empathmsp.com) [![Law Office of Bradley Gross, P.A.](https://globalsync.therocketfuelfactory.com/hubfs/nyc-globalsync/bradleygross.jpg)](https://bradleygross.com) ### Want to co-sponsor the next one? Rocket Fuel Factory runs curated Global Sync Meetups across the year. Partners get face time with operators, no pitch slot required. [Talk to us](mailto:hello@therocketfuelfactory.com?subject=Global%20Sync%20Meetup%20sponsorship) In good company ## Industry communities we partner with Rocket Fuel Factory runs alongside the operator communities that already shape the channel. If you show up in these rooms, we already know a few of the same faces. [![MSPGeek](https://globalsync.therocketfuelfactory.com/hubfs/mspgeek%202.jpg) MSPGeek](https://mspgeek.com) [![CanITCon](https://globalsync.therocketfuelfactory.com/hubfs/canitcon_logo.jpg) CanITCon](https://canitcon.ca) [![CyberRise](https://globalsync.therocketfuelfactory.com/hubfs/cyberrise.svg) CyberRise](https://cyberrise.org) [![IT Business Owners Group](https://globalsync.therocketfuelfactory.com/hubfs/IT-Business-Owners-Group-Logo-250px.png) IT Business Owners Group](https://www.itbog.com) [![Above the Stack](https://globalsync.therocketfuelfactory.com/hubfs/above%20the%20stack%20logo.png) Above the Stack](https://abovethestack.com) [![Hackers Love MSPs](https://globalsync.therocketfuelfactory.com/hubfs/hackers%20love%20msps-1.png) Hackers Love MSPs](https://hackerslovemsps.com) [![Hii Tech](https://globalsync.therocketfuelfactory.com/hubfs/Hii%20Tech.png) Hii Tech](https://hiitech.io) [![CyberDrain](https://cyberdrain.com/images/logo.png) CyberDrain](https://cyberdrain.com/) [![All Things MSP](https://globalsync.therocketfuelfactory.com/hubfs/nyc-globalsync/ATMSP.png) All Things MSP](https://allthingsmsp.com/) [![IR Game](https://globalsync.therocketfuelfactory.com/hubfs/nyc-globalsync/irgame-logo.png) IR Game](https://irgame.ai/) Logistics ## Getting there 159 West 25th St New York, NY 10001 [Open in Google Maps](https://www.google.com/maps/search/?api=1&query=159%20W%2025th%20St%2C%20New%20York%2C%20NY%2010001) - Subway1 to 28th St (2 min); 23rd St for 1, F/M, N/R/W, PATH (5 min) - BusM7/M20 on Seventh Ave (1 min); M23-SBS crosstown on 23rd St (4 min) - ParkingThere is a lot on 25th Street and 7th Avenue right across from the Venue - Dress codeBusiness casual - IncludedLunch, afternoon breaks, and the evening reception Questions ## Before you register Is this just vendors pitching products? No. This is a community gathering with SME-led learning. Some presenters work for vendors, but the content is curated and educational only. What is the dress code? Business casual is the standard. Can I bring a colleague? Yes. Every attendee needs their own registration so we can hold the seat and plan catering. Is there transportation to the venue? The venue sits two blocks from the A/C/E at 50th Street, with bus service on 9th Ave. Parking in Midtown is a premium, so travel wisely. I have an allergy or need special assistance Reply to your registration confirmation with the details and we will accommodate you. ## One room. Hard cap. 17 September. Free to attend, lunch and reception included, no pitches on stage. [Save your seat](https://globalsync.therocketfuelfactory.com/rff-global-sync-nyc-2026#register) ![Rocket Fuel Factory](https://globalsync.therocketfuelfactory.com/hs-fs/hubfs/ROCKET%20FUEL%20FACTORY.png?width=32&height=32&name=ROCKET%20FUEL%20FACTORY.png) Rocket Fuel Factory Global Sync Meetup NYC · Thursday 17 September 2026 · Chelsea, New York [therocketfuelfactory.com](https://www.therocketfuelfactory.com) **17 Sep 2026 · NYC** Free · Hard cap [Save your seat](https://globalsync.therocketfuelfactory.com/rff-global-sync-nyc-2026#register)